Let us help you

File an accurate return and use e-file and direct deposit to avoid delays.

• Free File your return
• IRS Direct File pilot is closed
• E-file options for individual taxpayers
• Direct deposit your refund
• Extension of time to file your tax return
• File for a deceased taxpayer
• Filing past due tax returns
• Sign your e-filed return with your adjusted gross income (AGI)

Note: You can’t get your AGI over the phone. You can find your AGI in your online account or on last year’s tax return – request a copy.

Filing by mail

Common questions

Use our Interactive Tax Assistant to answer your tax-related questions, such as:

• Are your unemployment benefits taxable?
• Should you file?
• What is your filing status?
• Are your Social Security benefits taxable?
• Is your pension or annuity taxable?

Payments and penalties

Payments

• Payment options
• Payment plan or installment agreement
• View your balance and payment activity
• Help for struggling taxpayers
  • Offer in Compromise

  Liens and levies

  • Understanding a federal tax lien
  • Understanding a levy
  • Publication 594, The IRS Collection Process PDF

  Resolve a dispute

  Prevent future tax bill

  • Tax Withholding Estimator
  • Estimated payments

  Penalties

  Letter from the IRS

  • Understanding your IRS notice or letter
  • IRS Document Upload Tool
  • Verify your identity (5071C)
  • Verify your identity (4883C)
  • We changed your return (CP12)
  • Imminent levy notification (CP504)
  • Income reporting or payment error (CP2000)
  • Balance due reminder (CP71A)
  • Dependent’s Social Security number listed on another return (CP87A)
  • Change your language preference for written communications from the IRS

  Correct or amend a return

  • Should you file an amended return
  • Where’s My Amended Return?
  • Amended return Frequently Asked Questions

  To check the status of your amended return:

  • Wait 3 weeks after filing then use the Where’s My Amended Return? tool.

  You should only call if:

  • It’s more than 16 weeks since you mailed your amended return or
  • The Where’s My Amended Return? tool directs you to call us

  Identity theft, fraud and scams

  Identity theft

  • Identity Theft Central
  • Taxpayer Guide to Identity Theft
  • Protect your data
  • IRS notice 4883C or CP01
  • Verify your identity
  • Get an Identity Protection PIN (IP PIN)

  Scams

  Fraud

  • How to report suspected tax fraud activity
  • Make a complaint about a tax return preparer

  Business topics

  • E-file your employment taxes
    • Apply for an e-file signature PIN
    • Apply for an EIN online

    Help in your language

    If you can't find the answers to your tax questions on IRS.gov, we offer help in over 350 languages with the support of professional interpreters.

    Interpretation services

    For Spanish, call 800-829-1040. For all other languages, call 833-553-9895.

    You will reach an IRS assistor who can either:

    • Provide an interpreter over the phone
    • Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help in person. Please note, our local offices provide assistance only on specific topics.

    Telephone and local assistance

    If you mailed a tax return or letter and haven’t yet heard from us, don’t call or file a second return. Find expected wait times for current IRS operations and services.

    IRS phone numbers

    Telephone assistors can help with many topics but see the list of topics our assistors can’t address.

    Verify your identity when you call

    Our representatives must verify your identity before discussing your personal information.

    Have the following ready when you call:

    Individuals

    • Social Security numbers (SSN) and birth dates
    • Individual Taxpayer Identification Number (ITIN) if you don’t have a Social Security number
    • Filing status – single, head of household, married filing jointly, married filing separately or qualifying surviving spouse
    • Prior-year tax return
    • Tax return you’re calling about
    • Any correspondence we sent to you

    Third parties calling for someone else

    • Taxpayer’s name, SSN or ITIN
    • Tax return you're calling about
    • Verbal or written authorization (Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative) to discuss the account
    • Preparer tax identification number or personal identification number

    Third parties calling for a deceased taxpayer

    • Death certificate
    • Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)

    IRS phone number - Call wait times

    Filing season
    (January - April)

    • Wait times can average 3 minutes. Some phone lines may have longer wait times.
    • Wait times are longer on Mondays and Tuesdays, during Presidents Day weekend and around the April tax filing deadline.

    Post-filing season
    (May - December)

    • Wait times can average 11 minutes. Some phone lines may have longer wait times.
    • Wait times are shorter Wednesday through Friday.

    Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.

    Individuals
    800-829-1040
    7 a.m. to 7 p.m. local time

    Businesses
    800-829-4933
    7 a.m. to 7 p.m. local time

    Tax professionals
    If you have a valid third-party authorization, contact the Practitioner Priority Service.
    7 a.m. to 7 p.m. local time

    Non-profit taxes
    877-829-5500
    8 a.m. to 5 p.m. local time

    Estate and gift taxes (Form 706/709)
    866-699-4083
    10 a.m. to 2 p.m. Eastern time

    Excise taxes
    866-699-4096
    ​​​​​8 a.m. to 6 p.m. Eastern time

    Overseas callers
    Use our International Services page.

    Callers who are hearing impaired
    TTY/TDD 800-829-4059

    Your local IRS office

    You can get in-person help at your local IRS Taxpayer Assistance Center (TAC). Locate a Taxpayer Assistance Center near you. Check what services are available at that location, then call 844-545-5640 to schedule an appointment.

    IRS offices are closed on federal holidays.

    Free tax return help

    You can file your return for free through:

    • IRS Free File — helps qualified taxpayers file their taxes using commercial tax software for free
    • IRS Direct File — a new pilot service to file directly with the IRS, available in 12 states

    Certain taxpayers may qualify to get free tax return preparation and electronic filing help at a location near where they live. For more information, see Volunteer Income Tax Assistance and Tax Counseling for the Elderly.

    Get help from IRS-certified volunteers

    • Earn $64,000 or less
    • Have a disability
    • Need language support
    • Are 60 years or older